Approved By LTG SchoomakerArmy Nurse Corps Balanced Scorecard Alignment Briefing Approved by LTG Schoomaker February 9, 2009. Good Afternoon Sir:\爀屲The purpose of today’s ...
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Text Previews (text result may be not accurate) Army Nurse Corps Balanced Scorecard
Alignment Briefing
Approved by
LTG
Schoomaker
February 9, 2009
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
2/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Briefing Outline
Background
Assessment and Process Overview
SWOT
Strategic Linkage
Similarities
ANC Balanced Scorecard
The Way Ahead
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
3/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Background
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
4/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Assessment and Process Overview
SWOT Analysis & Identification of Army Nurse Strategic Themes
Developed new mission, vision, and Strategic Themes nested in
AMEDD Strategy
Leader Development: Building Our Bench
Warrior Care: Back to Basics
Evidence Based Management: Optimize Performance
Human Capital: Portfolio of Expertise
Draft Strategy Map published
Oct 08
ANC Campaign Planning Conference
30 Oct 08
Draft Scorecard
Feb 09
Alignment brief to TSG
9 Feb 09
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
5/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Assessment Process
SWOT
Strengths
Weaknesses
Recruiting strategies
Strong relationships with national nursing
leaders
Civilian loan repayment program
Deployment experience
Civilian longevity
Research cells
Non
Increase in length (FORSCOM) or frequency of
deployments
Internal
External
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
6/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Strategic Vision
Army Medicine Vision:
Americas Premier Medical Team Saving Lives and Fostering
Healthy and Resilient People
Army Medicine...Army Strong!
ANC Vision:
A professional corps that consistently achieves
performance excellence, fosters innovation, builds
knowledge and capabilities, and ensures
organizational credibility and sustainability.
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
7/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Strategic Mission
Army Medicine Mission:
Promote, Sustain and Enhance Soldier Health
Train, Develop and Equip a Medical Force that Supports Full Spectrum Operations
Deliver Leading Edge Health Services to Our Warriors and Military Family to
Optimize Outcomes
ANC Mission:
All actions and tasks must lead and work toward promoting the
wellness of Warriors and their families, supporting the delivery of
Warrior and family healthcare, and all those entrusted to our care
and ultimately, positioning the Army Nurse Corps as a force
multiplier for the future of military medicine.
Promote, Sustain and Enhance Soldier Health
Train, Develop and Equip a Medical Force that Supports Full Spectrum Operations
Deliver Leading Edge Health Services to Our Warriors and Military Family to Optimize Outcomes
For more information go to: https://ke2.army.mil/bsc
This is a dynamic, living document
Americas Premier Medical Team Saving Lives and Fostering Healthy and Resilient People
Army Medicine
Army Strong!
Patient/Customer/
Stakeholder
CS 6.0
Inspire Trust
in Army
Medicine
CS 4.0
Responsive
Battlefield
Medical Force
CS 1.0 Improved
Healthy and Protected
Families, Beneficiaries
and Army Civilians
CS 3.0 Improved
Healthy and
Protected
Warriors
CS 5.0 Improved
Patient and
Customer
Satisfaction
IP 10.0
Optimize
Medical
Readiness
IP 13.0 Build
Relationships and
Enhance
Partnerships
LG 18.0 Improve
Training and
Development
IP 11.0 Improve
Information
Systems
CS 2.0 Optimized
Care and Transition
of Wounded, Ill, and
Injured Warriors
IP 12.0
Implement
Best
Practices
IP 14.0 Improve
Internal and
External
Communication
LG 20.0 Improve
Knowledge
Management
LG 17.0 Improve
Recruiting and
Retention of
AMEDD Personnel
Internal Process
Learning
and Growth
LG 19.0 Promote
and Foster a
Culture of
Innovation
Maximize Value in
Health Services
Provide Global
Operational Forces
Build the Team
Balance Innovation
with Standardization
Optimize Communication and
Knowledge Management
Feedback Adjusts Resourcing Decisions
IP 8.0 Improve
Quality,
Outcome
Focused Care
and Services
IP 7.0 Maximize
Physical and
Psychological Health
Promotion and
Prevention
IP 9.0 Improve
Access and
Continuity of
Care
IP 16.0
Synchronize Army
Medicine to
Support Army
Stationing &
BRAC
R 21.0 Optimize
Resources and
Value
R 22.0 Optimize Lifecycle
Management of Facilities
and Infrastructure
R 23.0 Maximize
Human Capital
ENDS
MEANS
WAYS
Resource
IP 15.0 Leverage
Research,
Development and
Acquisition
All actions and tasks must lead and work toward
promoting the wellness of Warriors and their families, supporting the delivery of Warrior and family
healthcare, and all those entrusted to our care and ultimately, positioning the Army Nurse Corps as
a force multiplier for the future of military medicine.
A professional corps that consistently achieves performance excellence, fosters
innovation, builds knowledge and capabilities, and ensures organizational credibility and
sustainability.
Building Our Bench
Back to Basics
Optimize Performance
Portfolio Of Expertise
Feedback Adjusts Resourcing Decisions
MEANS
IP 5.0
Develop Full
Spectrum Leaders
Life Cycle
IP 9.0
Maximize
Strategic
Communication
IP10.0
Amplify Recruiting
and Retention of
Nurses
Internal Process and Systems
IP 7.0
Standardize
Care Delivery
Systems
IP 6.0
Develop Leader
Succession Plan
WAYS
IP 8.0
Leverage
Research and
Development
LG 11.0 Enhance
Training and
Development
LG 14.0
Develop Career
Systems
Management
Learning
and Growth
LG 13.0
Promote and
Foster Innovation
LG 12.0
Identify Best
Clinical and
Business
Practices
This is a dynamic, living document
R 16.0
Optimize
Resources and
Value
R 15.0
Optimize ANC
Footprint
R 18.0
Capitalize on
Human Capital
Resource
R 17.0
Focus and
Consolidate
Research
Priorities
CS 1.0
Developed Full
Spectrum Leaders
CS 2.0
Optimized Care
Delivery Systems
CS 3.0
Codified Evidence
Based Management
Practices
CS 4.0
Optimized Human
Capital
ENDS
Patient/Customer/
Stakeholder
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
10/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
MEDCOM
Similarities:
ANC BSC cascades from MEDCOM BSC
Strategic objectives aligned to support AMEDD mission
& vision
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
11/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Nursing Care
Delivery System
Standardize
nursing practice
Increase nurse
satisfaction and
autonomy
Head Nurse
role redesign
Redefine role and
supporting
processes
Revamp training
Organizational
Baseline
Assessment
Gauge AN overall
health
Understand AN
Recruiting and
Retention
Diagnostic
Identify top
priorities for AN
across channels
Army
Medicine
Strategic
Themes
Army
Nursing
Strategic
Themes
Initiatives
Back to Basics
Building Our Bench
Optimize
Performance
Portfolio of
Expertise
Balancing
Innovation
With
Standardization
Build the Team
Optimize
Communication &
Knowledge
Management
Provide Global
Operational Forces
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
12/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Transformation
Expert Based Practice
Practice variance
Evidence Based
variance
Fragmented,
uncoordinated, and
characterized by
unnecessary duplication
of services
Systems Based Patient
Driven
Care
Centered on teams &
interdependence
Well
defined processes
Supported by information
technology tools
Evidence Based
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
13/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Cascading
MEDCOM
ENDS
Patient
/Customer/
Stakeholder
ANC
CS 1.0
Developed Full
Spectrum Leaders
CS 2.0
Optimized Care
Delivery Systems
CS 3.0
Codified Evidence
Based Management
Practices
CS 4.0
Optimized Human
Capital
ENDS
Patient/Customer/
Stakeholder
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
14/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Cascading
MEDCOM
ANC
IP 10.0
Optimize
Medical
Readiness
IP 13.0 Build
Relationships and
Enhance
Partnerships
IP 11.0 Improve
Information
Systems
IP 12.0
Implement
Best
Practices
IP 14.0 Improve
Internal and
External
Communication
Internal Process
IP 8.0 Improve
Quality,
Outcome
Focused Care
and Services
IP 7.0 Maximize
Physical and
Psychological Health
Promotion and
Prevention
IP 9.0 Improve
Access and
Continuity of
Care
IP 16.0
Synchronize Army
Medicine to
Support Army
Stationing &
BRAC
WAYS
IP 15.0 Leverage
Research,
Development and
Acquisition
IP 5.0
Develop Full
Spectrum Leaders
Life Cycle
IP 9.0
Maximize
Strategic
Communication
IP10.0
Amplify Recruiting
and Retention of
Nurses
Internal Process and Systems
IP 7.0
Standardize
Care Delivery
Systems
IP 6.0
Develop Leader
Succession Plan
WAYS
IP 8.0
Leverage
Research and
Development
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
15/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Cascading
MEDCOM
LG 18.0 Improve
Training and
Development
LG 20.0 Improve
Knowledge
Management
LG 17.0 Improve
Recruiting and
Retention of
AMEDD Personnel
Learning
and Growth
LG 19.0 Promote
and Foster a
Culture of
Innovation
ANC
LG 11.0 Enhance
Training and
Development
LG 14.0
Develop Career
Systems
Management
Learning
and Growth
LG 13.0
Promote and
Foster Innovation
LG 12.0
Identify Best
Clinical and
Business
Practices
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
16/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Cascading
MEDCOM
ANC
R 21.0 Optimize
Resources and
Value
R 22.0 Optimize Lifecycle
Management of Facilities
and Infrastructure
R 23.0 Maximize
Human Capital
Resource
R 16.0
Optimize
Resources and
Value
R 15.0
Optimize ANC
Footprint
R 18.0
Capitalize on
Human Capital
Resource
R 17.0
Focus and
Consolidate
Research
Priorities
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
17/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Assesses appropriate
utilization of external agencies,
i.e. RAND, TWI
Assess are AMEDD C&S AN
LD 1.B: : Leader
Training and
Development
Life cycle model
Clinical tracks
Plans for all key leader
positions
Nurse Consultants
USAREC
ROTC
EBOD
Develop life cycle models
with appropriate force
modeling to insure current
and future capabilities and
force structure
Develop and execute a
leader succession plan
that insures sustainable
mission capabilities
LD 1.A: Leader
Succession Plan
Define Full Spectrum
leaders
Define and validate critical
leader positions
Develop leader capacity
and capability plan
Integrate a credible, viable,
sustainable civilian
workforce into the ANC
leadership structure
FORSCOM
TRADOC
EBOD
Nurse Consultants
Perform gap analysis
between current capability
and capacity and future
requirements.
Provide appropriate
nursing capability and
capacity in support of
The Army CoS and The
Surgeon Generals
strategic objectives
LD 1.0: Full Spectrum
Leaders
Critical
Task
Status
Coordinating
Points
Operational Task
Objective Statement
Operational Objectives
Leader Development (LD):
A persistent, sustainable nurse leader succession plan created full
spectrum leaders; who were
adaptive to any conditions
based mission, provided a persuasive voice at key echelons of influence in the AMEDD, and
innovated doctrine to blueprint the future of the ANC.
Strategic Objective
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
18/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Capitalize on Infosphere
Battlespace
Engage key audiences
Break down Stove Pipes
RMC CN
EBOD
AMEDD STRATCOM
Align AN knowledge
management with
AMEDD corporate
solutions
Leverage decision
support and knowledge
management
methodologies to
provide a foundation
for AN strategic
imperatives
EB 1.B: Knowledge
Management
Implementation of a
standardized nursing care
delivery system across the
AMEDD
Identify high risk
nursing practices
Validate Scope of Practice
RMC CN
EBOD
NRAB
AMEDD Patient
Safety
Synchronize AN practice,
standards, scope of
practice and performance
with national standards,
evidence
based
management and best
practices
Standardize nursing
practice across Army
Nursing
EB 1.A: Professional
nursing practice
Define and codify the
scope of nursing research
Create a culture and
workforce for nursing
research
Develop research agendas
RMC CN
NRAB
EBOD
TSNRP
Operationalize an AN
research system that
provides a strategic grid
which integrates and
synchronizes with AN
agenda
Develop a nursing
science and technology
foundation for AN
strategic imperatives
EB 1.0: Research and
Development
Critical
Task
Status
Coordinating Points
Operational Task
Objective Statement
Operational Objectives
Evidence
Based Care (EB):
Evidence
based methodology optimized business practices and cost
capabilities by blending
analysis, measuring, and re
designing into daily performance.
Strategic Objective
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
19/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
ANC Residency Program
Maintain ISP
Exit Surveys
RMC CN
EBOD
AMEDD HR
AMEDD C&S
Operationalize measurable
retention strategies to
sustain AN mission
capabilities
Improve Human
Capital business
processes to enhance
professional nursing
practices across the
AN spectrum
HC 1.B: Retention
Validate recruitment
programs
Accessions Incentives
Accessions
Recruiting
Critical
Task
Status
Coordinating Points
Operational Task
Objective Statement
Operational Objectives
Human Capital (HC)
: The ANC footprint is optimized through validation of priorities and the force structure is re
postured for
conditions
based capability and capacity
Strategic Objective
ANC Balanced Scorecard Alignment Briefing
UNCLASSIFIED
20/BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; /BBo;x [3;.9; 0;.385; 434;.074; 14;.449; ]/S;ubty;pe /;oot;r /;Type; /Pa;gina;tion; As of 3 February 2009
Incorporate the Following:
Documentation
processes
Patient Advocacy
concept
Ethical framework
Workload
capture/patient acuity
system
Scope of Practice
delineation
EBOD
NRAB
CSBPO
Nurse Consultants
TSNRP
Execute a evidence
based/best practice
nursing care delivery
system
Provide operational
ballast for The
Surgeon Generals
strategic imperatives
WC 1.0: Nsg Care Delivery
Systems
Ambulatory Care
Case Management
Discharge Nursing
Flight Nursing
Disaster Management
Infection Control
Wellness
CQM
Rehabilitative Nursing
Telehealth
Critical
Task
Status
Coordinating Points
Operational Task
Objective Statement
Operational Objectives
Warrior Care (WC)
: Optimized nursing care delivery systems wrapped nursing capability around AMEDD strategic goals and
missions; Warrior/patient/family
centered care models embraced evidence
based practice to achieve best patient outcomes.
Strategic Objective
30 OCT 08
ANC Campaign Plan Conference
FEB 09
Brief OTSG on ANC Balance Scorecard
JAN 09
Campaign Plan STRATCOM
JAN 09
Validate and Execute ANC Campaign Plan
JAN
FEB 09
Pilot Professional Practice Model
MAR 09
Execute Metric Reporting
Congressional Testimony:
Campaign Plan
APR 09
AN EBOD Bi
Annual Report
MAY 09
AN EBOD Re
Validation of Priorities
JUNE 09
State of the Army Nurse Corps
JULY 09
FY 10 ANC Campaign Plan
AUG 09
End of Year Briefing to Chief, Army Nurse Corps
SEP 09
The BSC Way Ahead