PRODUCT CARE PLAN TERMS AND CONDITIONS For All Products Under 147

PRODUCT CARE PLAN TERMS AND CONDITIONS . For All Products Under $147 Click Here. For All Product Over $147 Click Here. SERVICE PLAN TERMS AND CONDITIONS
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096 (08/11) PRODUCT CARE PLAN TERMS AND CONDITIONS For All Products Under $147 Click Here For All Product Over $147 Click Here SERVICE PLAN TERMS AND CONDITIONS This is a legal contract (referred to hereinafter as the “Plan”). By purchasing it, you understand that it is such a 096 (08/11) For Riding Mower Plans: Pickup and delivery for riding mowers begins on date of purchase. For Desktop and Laptop Plans: Repairs necessary for the product to meet the manufacturer’s written specifications. Surge protection from date of purchase. For Laptops only, this Plan provides for coverage due to accidental damage from handling from d ate of purchase. NOTE: The following three benefits of the Desktop and Laptop Plans may take up to 48 hours to access. Please contact the number below if you have any questions. On line access to “How 096 (08/11) or fulfilled pursuant to the provisions below. In the event Your Product is being serviced by an authorized service 096 (08/11) 096 (08/11) Florida Residents: The Plan shall be cancelled by us for fraud or material misrepresentation, including but not limited to commercia l or rental use. Unauthorized repair or replacement of covered equipment shall result in the cancellation of the Plan by us. In the event of cancellation by us, written notice of cancellation shall be mailed to you not less than sixty (60) days before cancellation is effective. This Plan can be cancelled by you at any time for any reason by emailing, mailing or delivering to us notice of cancellation. If the Plan is cancelled: (a) within thirty (30) days of the receipt of the Plan, you shall receive a full refund of the price paid for the Plan provided no service has been performed, or (b) after thirty (30) days, you will receive a refund based on 100% of unearned pro rata premium of this Plan after the effective date of this Plan which substantially and materially inc rease the service required under this Plan; or (5) any material change in the nature or extent of the required service or repair occurs after the effective date of this Plan and causes the required service or repair to be substantially and materially increased beyond that contemplated at the time you purchased this Plan. North Carolina Residents: The purchase of this Plan is not required either to purchase or to obtain financing for a home appliance. Oklahoma Residents: The " 096 (08/11) payments made by You under this Plan. In the event You cancel this Plan after 30 days of receipt of this Plan, You shall receive a refund based upon 100% of the unearned pro rata premium less the cost of claims paid. This Plan shall be cancelled by us or N.E.W. for fraud or material misrepresentation, including but not limited to commercial or rental use. Unauthorized repair or replacement of covered equipment shall result in the cancellation of this Plan by Us. If we or N.E.W. cancel this Plan, You shall receive a refund of 100% of the unearned pro rata premium less the cost of claims paid. In the event of cancellation by us, written notice of cancellation shall be mailed to you not less than sixty (60) days before cancellation is effective. Coverage afforded under this contract is not guaranteed by the Oklahoma Insurance Guaranty Association. South Carolina Residents: To prevent any further damage, please refer to the owner’s manual. In the event the service Plan provider does not provide covered service within sixty (60) days of proof of loss by the Plan holder, the Plan holder is entitled to apply directly to the Insurance Company. If the Insurance Company does not resolve such matters within sixty (60) days of proof of loss, they may contact the SC Department of Insurance, P.O. Box 100105, Columbia, SC 29202 3105, (800) 768 3467. Texas Residents: If you purchased this Plan in Texas, unresolved complaints concerning a provider or questions concerning the registration of a service Plan provider may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, telephone number (512) 463 2906 or (800) 803 9202. You may apply for reimbursement directly to the insurer if a refund or credit is not paid before the forty sixth ( 46th) day after the authorization if We are not prejudiced by Your failure to notify Us. If the Plan is cancelled: (a) within thirty (30) days of the receipt of this Plan, you shall receive a full refund of the price paid for the Plan or (b) after thirty (30) days of the receipt of this Plan, you will receive a pro rata refund. Accidental Damage from Handling covers brea kdowns such as: drops, liquid spills and cracked screens. Wyoming Residents: This Plan will be considered void and we will refund you the full purchase price of the Plan or type copy of the terms and conditions of this Contract, please call 1- 096 (08/11) Administered by: N.E.W. P.O. Box 1458 • Sterling, Virginia 20167• (877) 968 Your Information: First Name:_________________________ Last Name ______________ Telephone ( )__________ Email ___________________________ Street Address_______________________ City ____________ State ____ Zip _________ Signature_____________________________________ Product Information: Product Code _____________________ Model # _______________ Manufacturer _____________ Product Price $______________ REPLACEMENT PLAN TERMS AND CONDITIONS This is a legal contract (referred to hereinafter as the “Plan”). By purchasing it, you understand that it is such a contract and the receipt containing the length of this Plan, commencement date and product identification constitute the entire agreement. Your rights under this Plan may vary from state to state. Replacement Plan: What is covered: This Plan covers the replacement of your product resulting from a breakdown. We will replace your product with the attached gift card or check equal to the original purchase price of your product, including taxes, as indicated on your receipt. Accidental Damage from Handling (ADH) – (offered on Portable and Handheld Products only): If your receipt indicates that you have purchased an ADH plan, you will receive the following additional coverage in addition to what is stated above: a mechanical or electrica l breakdown caused by unintentional and accidental damage from handling of the Product is also covered. Term of Coverage Non Portable Products: The term of the Replacement Plan coverage begins immediately following the expiration of the manufacturer’s labor warranty and remains in effect unless cancelled or fulfilled pursuant to the provisions below for the term indicated on your sales receipt. Our obligations under this Plan will be considered fulfilled if we provide you with a replacement product, a check, or gift card for the original purchase price of your product, including taxes as indicated on your sales receipt. 096 (08/11) Term of Coverage for Portable Products: If your receipt indicates that you have purchased an ADH plan, the term begins on your date of purchase and continues for the period indicated on your sales receipt and is inclusive of the manufacturer’s warranty. ADH and power surge coverage begins on your date of purchase; all other coverage begins upon the expiration of the manufacturer’s warranty. This will remain in effect unless cancelled or fulfilled pursuant to the provisions below for the term indicated on your sales receipt. Our obligations under this Plan will be considered fulfilled if we provide you with the electronics funds on the attached gift card or a check for the original purchase price of your product, including taxes as indicated on your sales receipt. How it works: If your product experiences a breakdown contact us at 24 hours, 7 days a week at 877 968 6391, or go to www.produc tassist.com/walmart to process your claim in accordance with the terms and conditions of this Plan. 1. We will validate your receipt information. 2. We will email you a prepaid mailing label to the email address provided by you. 096 (08/11) SYSTEMS; (16) LOSS AND/OR THEFT OF THE PRODUCT; (17) LOSS OF USE, LOSS OF BUSINESS, LOSS OF PROFITS, DOWN TIME AND CHARGES FOR TIME AND EFFORT; (18) ANY FAILURES, OR PARTS AND/OR LABOR COST INCURRED AS A RESULT OF A MANUFACTURER’S RECALL; (19) DAMAGE COVERED UNDER ANY INSURANCE POLICY, OR ANY OTHER WARRANTY OR SERVICE PLAN; AND (20) DAMAGE OR LOSS DUE TO WAR, INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR, REBELLION, RIOT, STRIKE, LABOR DISTURBANCE, L OCKOUT OR CIVIL COMMOTION. Cancellation : This Plan shall be cancelled by us for fraud or material misrepresentation, including but not limited to commercial or rental use. Unauthorized repair or replacement of covered equipment may result in the cancellat ion of this Plan by us. In the event of cancellation by us, written notice of cancellation shall be mailed to you not less than sixty (60) days before cancellation is effective. This Plan can be cancelled by you at any time for any reason by mailing or delivering to us notice of cancellation at Product Protection Plan (Wal Mart), PO Box 1818, Sterling, VA 20167. If the Plan is cancelled: (a) within thirty (30) days of the receipt of this Plan, you shall receive a full refund of the price paid for the Plan provided no service has been performed, or (b) after thirty (30) days, you will receive a pro rata refund, less the cost of any service received. Insurance Securing this Plan: This Plan is not an insurance policy, however, our obligations under this Plan are insured under an insurance policy issued by Continental Casualty Company, 333 S. Wabash Ave., Chicago, Illinois 60604. If we fail to act on your claim within 60 days, you may contact Continental Casualty Company directly at 1 831 4262. State Vari ations The following state variations shall control if inconsistent with any other terms and conditions: Alabama Residents: You may cancel this Plan within twenty (20) days of the receipt of this Plan. If no claim has made under the Plan, the Plan is void and we shall refund to you the full purchase price of the Plan including any premium paid for the applicable insurance policy. Any refund due to you will be credited to any outstanding balance of your account, and the excess, if any, shall be refunded to you. A ten (10) percent penalty per month shall be added to a refund that is not paid or credited within forty five (45) days after you cancel the Plan. If you cancel this Plan after twenty (20) days of receipt of this Plan, we shall refund to you the unearned portion of the full purchase price of the Plan including the unearned portion of any premium paid for any applicable insurance policy. Any refund due to you will be credited to any outstanding balance of your account, and the excess, if any shall be refunded to you. Arizona Residents: If your written notice of cancellation is received prior to the expiration date, the Administrator shall refund the remaining pro rata price, regardless of prior services rendered under the Plan. The pre existing ndition exclusion does not apply to conditions occurring prior to the sale of the consumer product by the Obligor, its assignees, subcontractors and/or representatives. California Residents: For all products other than home appliances and home electronic products, the Cancellation provision is amended as follows: If the Plan is cancelled: (a) within sixty (60) days of the receipt of this Plan, you shall receive a full refund of the price paid for the Plan provided no service has been performed , or (b) after sixty (60) days, you will receive a pro rata refund, less the cost of any service received. Connecticut Residents: The expiration date of this Plan shall automatically be extended by the duration that the product is in our custody while being repaired. In the event of a dispute with the Administrator, you may contact The State of Connecticut, Insurance Department, PO Box 816, Hartford, CT 06142 0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the product, the cost of repair of the product and a copy of the Plan. Florida Residents: The Plan shall be cancelled by us for fraud or material misrepresentation, including but not limited to commercial or rental use. Unauthorized repair or replacement of covered equipment shall result in the cancellation of the Plan by us. In the event of cancellation by us, written notice of cancellation shall be mailed to you not less than sixty (60) days before cancellation is effective. This Plan can be cancel led by you at any time for any reason by emailing, mailing or delivering to us notice of cancellation. If the Plan is cancelled: (a) within thirty (30) days of the receipt of the Plan, you shall receive a full refund of the price paid for the Plan provided no service has been performed, or (b) after thirty (30) days, you will receive a refund based on 100% of unearned pro rata premium less any claims that have been paid or less the cost of 096 (08/11) 44. You may cancel at any time upon demand and surrender of the Plan and we shall refund the excess of the consideration paid for the Pl an above the customary short rate for the expired term of the Plan. This Plan excludes coverage for incidental and consequential damages and pre existing conditions only to the extent such damages or conditions are known to you or reasonably should have been known to you. Illinois Residents: You may cancel this Plan for any reason at any time. If you cancel within thirty (30) days of contract purchase, and we have not paid a claim, you will receive a full refund, less a cancellation fee of $50.00 or 10% of the Plan price. If you cancel after thirty (30) days or anytime after we pay a claim, you will receive a pro rata refund of the Plan price based on the days remaining, less any claims that have been paid, less a cancellation fee of $50.00 or 10% of the Plan price. Nevada Residents: You are entitled to a “Free Look” period for this Plan. If you decide to cancel this Plan within thirty (30) days of purchase, you are entitled to a one hundred percent (100%) refund of any fees paid. If you cancel this Plan a fter thirty (30) days from purchase, you will receive a pro rata refund based on the days remaining, less a cancellation fee of twenty five dollars ($25.00) or ten percent (10%) of the Plan fee, whichever is less. If we fail to pay the cancellation refund within 45 days of your written request we will pay you a penalty of ten percent (10%) of the purchase price for each thirty (30) day period or portion thereof that the refund and any accrued penalties remain unpaid. If this Plan is canceled by Us, no cance llation may become effective until at least 15 days after the notice of cancellation is mailed to you. We can cancel this Plan due to unauthorized repairs which result in a material change in the nature or extent of the risk, occurring after the first effe ctive date of the current Plan, which causes the risk of loss to be substantially and materially increased beyond that contemplated at the time the Plan was issued or last renewed. If we cancel this Plan no cancellation fee will be imposed and no deduction for claims paid will be applied. If your covered failure results in a loss of heating, cooling, or electrical power to your air conditioner or refrigerator/freezer, repairs on your covered product will commence within 24 hours after you report your claim. If of this Plan after the effective date of this Plan which substantially and materially increase the service required under this Plan; or (5) any material change in the nature or extent of the required service or repair occurs after the effective date of this Plan and causes the r equired service or repair to be substantially and materially increased beyond that contemplated at the time you purchased this Plan. North Carolina Residents: The purchase of this Plan is not required either to purchase or to obtain financing for a home appliance. Oklahoma Residents: 096 (08/11) matters within sixty (60) days of proof of loss, they may contact the SC Department of Insurance, P.O. Box 100105, Columbia, SC 29202 3105, (800) 768 3467. Texas Residents: If you purchased this Plan in Texas, unresolved complaints concerning a provider or questions concerning the registration of a service Plan provider may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, telephone number (512) 463 6599 or (800) 803 9202. You may apply for reimbursement directly to the insurer if a refund or credit is not paid before the forty sixth (46th) day after the date on which the Plan is authorization if We are not prejudiced by Your failur e to notify Us. If the Plan is cancelled: (a) within thirty (30) days of the receipt of this Plan, you shall receive a full refund of the price paid for the Plan or (b) after thirty (30) days of the receipt of this Plan, you will receive a pro rata refund. Accidental Damage from Handling covers breakdowns such as: drops, liquid spills and cracked screens. Wyoming Residents: This Plan will be considered void and we will refund you the full purchase price of the Plan or credit your account if you have not ma