Standard 2.5: Quality Improvement Plan Sample Subject: Cancer Committee Quality Improvement Plan Department: Cancer Program Policy #: 13990 Original Policy Date:
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rd 2
.5: Q
ualit
y Imp
rove
me
nt P
lan S
am
ple
ect:
ittee Quality I
mprovem
ent Plan
tment:
er Pr
ogra
m
#:
Date:
ive D
ate:
Management
and Im
provement
Plan is to ensure that the
Tumor Registry
of
XYZ Region
al Medical Center dem
onstrates a consistent endeav
or to deliver optim
al care in an
environment
of minima
l risk. The Quality
Management
and Im
provement
Plan allows for a sy
stematic,
coordinated, and continu
ous approach to im
proving perform
ance by focusing
on the processes and
mechanism
s that address these v
alues.
icy:
rdinated and collaborativ
e effort, the approach to
improving
performance inv
olves
multiple departm
ents and disciplines in estab
lishing the plans, p
rocesses, and m
echanisms that com
prise
performance im
provement
activities. This program
, established by XY
Z Regiona
l, with support and
approval from
the Medical Staff, has the
responsibility for m
onitoring every
aspect of patient care,
reatm
ent of m
aligna
nt disea
ses, in
order t
o identi
fy and
resolv
e any
break
downs
that m
ay res
ult in
ement Priorities:
nostic or therapeutic procedu
res are performed fo
r clinically valid re
asons.
2. Assure that health c
are services are accessib
le and available to
all segments
of the population who
ed of
them.
ard the goal of inc
reased desirable outcom
es.
4. Assure appropriate,
accurate, and com
5. Focus on prov
iding appropriate and
timely con
sultation, diagnosis,
follow-up of
findings and tests,
and
timely
referrals to assure continuity
of care.
6. Provide for c
oncise compilation
of information that w
ill be of value to o
ther organizations,
including
reference databases.
7. Provide for e
stablished criteria that allow for
ities wi
ll be ba
sed upo
n assess
ment
of oppo
rtunitie
s for im
prove
ment,
and/or
on the n
eed to
inate undesirable chang
e in performance.
8. Assure that effort is m
ade to provide care
that is sufficient to assure p
atient cooperation and
satisfaction.
ure com
pliance
with th
e requir
emen
ts of all
federal
, state,
and acc
rediting
agenc
ies in re
gard t
o
ment and perform
ance improv
ement activities.
will be responsible for coo
rdinating the Quality
Management
and Im
provement
Plan, and will assem
ble criteria, standards, professio
nal literature, statistics from
reference data bank
s,
and whatever inform
ation is necessary to
enable the Com
mittee to eva
luate their performance
, to plan
improvem
ents in patient care, and
to implem
ent such improv
ements. The Tum
or Registrar will use
the
ng so
urces to
identif
y opp
ortuniti
es for im
prove
ment:
arativ
e surv
ival a
nd outc
ome d
ata
al, regional, or n
ational importance
nt/fa
mily sati
sfact
ion sur
veys
ted results found during
routine quality m
onitoring by
the various
departmen
ts of the hospital
s from established
treatment guide
lines
rman
of the C
omm
ittee wi
ll be res
ponsibl
e for:
– Dir
ecting
the ev
aluation
of the i
nform
ation by
the com
mittee
mem
bers
g guidelines fo
r prioritizing im
provement
opportunities in accordance
to their impact on
mprov
ing pa
tient ca
re
– Fin
al selec
tion of
the focu
s of stu
dies of
quality
f the Plan
ittee will perform an
annual evaluation of
the Quality Manag
ement and I
mprovem
ent
ies of quality were
appropriate to our specific site
and practice
patterns
onitoring were app
ropriate to identify the
high risk, h
igh volum
e, and
pro
blem
prone a
reas of
patient
care
s for providing
information to the
commu
nity regarding
issues of
av
ailabili
ty of c
are, an
d acces
s to car
e
increase in desirable pat,en
t outcomes, and
effectiveness of the
roles of com
mittee mem
bers to direct the quality
managem
ent and improv
ement of the
med
ical center
nda
rd 2
.5: Q
ualit
y Imp
rove
me
nt G
oals
Sam
ple
Sta
nda
rd 8
.1: Q
ualit
y Imp
rove
me
nt S
am
ple
Oncology Serv
ices Quali
ty I
mprovement Plan 2006
ission
State
men
t:
t ABC Regional Cancer Center
is commi
tted t
o providi
ng a full
range of
s for the
preve
ntion
, diagn
osis, tre
atmen
t and s
upp
ort for th
e can
cer pa
tients an
d their f
amilies
in
munity. With ou
r experienc
ed physicians a
nd staff, the O
ncology P
rogram pro
vides a framew
ork
e improv
ements i
n the qual
ity
of care a
nd servi
ces by e
nsuring t
hat the
most adva
nced trea
tment
options
are avai
lable t
o our pati
ents and by
assis
ting t
hem and thei
r fami
lies
in coping
with t
he physi
cal
tional impact of ca
ncer.
e of
Canc
er
Pro
gra
m:
ave av
ailable
a full ran
ge of
service
s, a fun
ctionin
g can
cer co
mmittee
, to pu
blish a
n ann
ual rep
ort,
conduct cance
r confer
ences, mai
ntain a
Cancer Regist
ry,
coordinat
e programs
and servi
ces wit
h relev
ant communi
ty a
gencies,
and to promot
e profess
ional educ
ation f
or members
of
the cancer
program t
eam.
Responsibil
iti
es:
ancer C
ommittee is a multidisciplina
ry committee comp
osed of b
oard certified ph
ysicians, membe
rs
nistr
ation,
nursing,
social
servi
ces, ra
diology
, quali
ty a
ssurance,
health
promoti
ons and the
cer r
egis
try.
op and evalua
te annual
goals and obj
ectiv
es for t
he cancer pr
ogram
2. To organiz
e, publi
cize, c
onduct, and e
valuat
e regular
educati
onal and consul
tati
ve cancer
conferences
that
are mult
idisc
ipli
nary,
hospit
al-wi
de, and pat
ient-
orient
ed
make
certain
that co
nsulta
tive servic
es from
all majo
r discip
lines ar
e availa
ble to a
ll patien
ts
4. To
plan a
nd co
ndu
ct the re
quire
d nu
mber
of stud
ies of q
uality an
nually, o
ne to in
clude
surviva
l data
and, if a
vailable
, comp
arison
data
5. To
mon
itor and
evalua
te patie
nt care
, either d
irectly or b
y interac
tion w
ith and
review
of aud
it data
her commit
tees
6. To superv
ise t
he cancer r
egist
ry (
data sy
stem)
for qual
ity
control
, abst
racti
ng, sta
ging, and f
ollow-
up
7. To make cert
ain that
a support
ive car
e sys
tem is
avail
able for
all pa
tient
s with c
ancer, t
heir f
amili
es
ensu
re that p
hysician
s and
patien
ts have
acce
ss to info
rmatio
n on
clinica
l trials
Chair
man:
ves as t
he medical
direct
or for t
he cancer pr
ogram by c
oordinat
ing acti
viti
es and
providi
ng guidance and ev
aluati
on of all
program act
ivit
ies t
hrough the Cancer
Committe
e. Perfor
ms
eview for accurate and consistent phys
ician staging and directs
the cancer registry
activit
ies.
nitors a
nd p
articipa
tes in the
develo
pmen
t of the a
nnu
al repo
rt. Sup
ports c
ance
r prog
ram me
mber
s to
ual duties and objectives in
Cancer Li
aison
Physi
cian:
ison Physi
cian ser
ves on t
he Cancer Committ
ee provi
ding guidance
and evalua
tion of
ram ac
tivities. E
nsure
s that re
gistry da
ta, inclu
ding
studie
s and
nation
al statistic
s are re
porte
d to
Can
cer C
omm
ittee. A
ppro
ves reg
istry data fo
r the Fac
ility Informa
tion P
rofile S
ystem (FIP
S). A
ssists
s. Coord
inates activities with the hos
pital and the loca
l ACS
control staff.
Roles/Responsibi
lit
ies:
i-di
scipl
inary
team consi
sts of
hospit
al assoc
iates
that a
re members
of the Cancer
Committe
e.
This team
:
erform
s clinica
l mana
geme
nt for th
e pro
gram
by ensu
ring a
ppro
priate p
olicies
and p
roced
ures a
re in
thin eac
h department
of the onc
ology s
ervic
e line
2. Impl
ements qual
ity
improve
ment act
ivit
ies wit
hin each depar
tment
3. Focus
es on the pr
ovisi
on of support
ive se
rvice
s for pat
ients
and thei
r fami
lies
4. Assist
s and works i
n public e
ducation a
ctiv
iti
es and scr
eenings
and coo
rdinates profe
ssional develo
pment for d
epartmenta
l staff
ves:
e are
: Op
erat
ion
s/Fin
anc
ial, C
linic
al/Q
uali
ty, Se
rvice
/Sa
tisfa
ctio
n an
d Sa
Program
ovisi
on of safe
and quali
ty onc
ology pa
tient
care by
providi
ng appropri
ate ser
vices
and staf
f in acc
ordance wit
h our organi
zationa
l quali
ty i
mprovement
plan
B. Achieve accr
editat
ion wit
h American Coll
ege of Surgeons
Approvals Progr
am
C. Ensure the
timel
y publi
cation of
the 2003 Cancer Progr
am Annual Report,
util
izing a
time l
ine.
ment qual
ity
improve
ment ini
tiat
ives on
any sugges
ted topi
c that
demonstra
tes t
he need for
improv
ement
C. Establi
sh improv
ement pri
orit
ies for
the cancer
program:
Breas
t Hea
lth
Pain Management
ontinue to o
ffer commu
nity screening for p
rostate, skin and
breast canc
ers
I.
Educati
on
ontin
ue to h
ost the
supp
ort gro
ups s
pon
sored
by the A
merica
n Ca
ncer S
the Fr
iend for
Lif
e program
evelop an A
BC
Region
al Canc
er Center e
ducationa
l brochure
ssist the
Am
erican
Can
cer S
two CME activi
ties
for st
aff phy
sici
ans based on dat
a generat
ed from,
but not l
imit
ed
, r
egi
st
ry
dat
a and
phy
si
cia
n re
vi
ews
h and Pain Management
jectives
for 20
02 w
ere me
t.
nt Priorit
ies:
ement pri
orit
ies for
iorities fo
r 200
3 du
e to fur
ther d
evelo
pmen
ts in bo
th Br
east H
ealth a
nd P
ain M
anag
emen
t.
ard 8
.1: Qu
ality Impro
veme
nt Plan
Sam
ple
L CENTER
CE
R P
RO
GR
AM Q
UALIT
Y M
ANAGE
M
EN
T PL
AN
ity Man
agem
ent Plan
of the C
ancer P
rogram
is an o
rganiz
ation-
wide, m
ultidisc
iplinary
effort
various departm
ents and disciplines.
ives o
f the ca
ncer pro
gram
are in a
ccordan
ce with
the m
ission o
f PDQ
Medical
Center
to
quality, cost-
effective care to prom
ote the health and well-
being of those liv
ing in our
commun
ity. These objectives includ
e promotion of
cancer prevention an
d screening for early
provision for up-
to-date diag
nostic, treatment an
d support services,
and the evaluation
of the
effectiveness of v
arious treatments and
monitoring
clinical outcomes inclu
ding site-s
pecific survival
signme
nt of R
espon
sibility
al indiv
iduals a
nd/or g
roups a
re assig
ned v
arious r
esponsi
bilities
to effec
tively
mana
ge the
quality
ivit
ies
of th
e can
cer
progr
am.
ed as a
multi
discipli
nary c
omm
ittee of
the Medi
cal Staf
f with e
x-of
ficio
s fro
m admin
ist
rat
ion a
nd ho
spi
tal
depa
rtme
nts
and s
ervi
ces i
nvol
ved in
the C
ance
r Pro
gram.
mittee are outlined in
the Medical-Den
tal Staff Bylaws.
ommittee
ide
s medi
cal
lead
ers
hip f
or th
e Can
cer
Progr
am:
oderator for the m
ultidisciplinary cancer con
ferences
–Recomm
ends sites to be studied
annually based on
volume
of cases, previous
recommen
dations for
opportunities for imp
rovement
es as ph
ysicia
n adv
isor to
the can
cer reg
istry
edical staff participation of appro
priate disciplines to participate in
conferences and
iaison
e memb
er of the Cancer Com
mittee and suppo
rts the
Cancer Program
by participating
in the review an
d evaluation of the
annual report, acts as a
liaison to the
Commis
sion on Cancer, and
participates in the surv
ey process.
all cancer cases in accordan
ce with the data standard
s of the Com
mission on Can
cer. Responsibilities
also include providing
aggreg
ate data for the annual rep
ort and studies of quality
, and also prov
ides
support for the m
ultidisciplinary cancer con
ferences.
s the C
ancer P
rogram
by re
viewi
ng ag
greg
ate data
all quality studies. D
ata is then comp
iled and presented in an
appropriate display
format (i.e. g
raphs, tables) to facilitate study
evaluation by
the Cancer Com
mittee. Other du
ties may
include participating in
ittee an
d/or a Me
dical St
aff Dep
artme
nt.
Other in
dividu
als and/
or gro
ups m
ay be
identifi
ed and
assign
ed resp
onsibili
ty as a
ppropri
ate to
ici
pat
e in q
ual
ity i
mprove
ment a
cti
viti
es of
the C
ance
r Pro
gram.
ement Process
er Program
are continuously ev
aluated for opportunities for im
provement.
Once
ent opportunity is id
entified, the improv
ement process is
carried out as outlined in th
e
Organization–w
ide Performance I
mprovem
ent Plan.
nd
ard
2.5:
Qu
ality Im
pro
vem
en
t Sa
m
ple
ity
Managemen
t Plan
he
chanism fo
r the continuo
us, prospe
ctive
current
performa
nce leve
ls, a
ssess t
he need for i
nterve
ntions
that ar
e aimed at
reducing or
elimi
nating
opportunities for r
efining existi
ng processes.
ves:
cation, measurement and evaluation ofthe appropriat
eness, timeli
ness,
efficiency
and effectiveness of pati
ent care, treat
ment and outcomes.
2. To ensure that patients are r
espected and care/treatment i
s based on individual needs.
tify opportunities for con
tinuous imp
rovement in p
atient care and
to ensure that ac
tions are
emented t
o improve
care.
4. To ensure c
oordinat
ion and communi
cation of
qualit
y impr
ovement ac
tivi
ties
with depar
tments
that
ients.
5. To ensure a continuing level of professional
performance by patient care provi
ders.
ee compli
ance with r
egulator
y bodie
s, inc
luding t
he Commissi
on on Cancer (CoC) of t
he
College o
f Surgeo
ns (AC
oS), Join
t Commissio
n on A
ccreditation of H
ealth Care
Organiza
tions (JCA
HO
), American
College o
f Radiation
Onco
logy (AC
RO
) and other re
gulatory
Can
cer P
rogra
m Q
uality M
anag
emen
t Plan
will be c
oord
inated
with th
e Co
ntinu
ous Q
uality
ement Plan of
the Medical
Center. The Cancer
Program Qualit
y Management Pla
n will
include,
but is
not li
mited t
o:
(2) evaluation p
riorities are defined an
d docu
mented an
nually by the Can
cer Com
mittee. A
um o
f one
(1) imp
rovem
ent pr
iority mus
t includ
e impro
ving tu
mor-sp
ecific p
atient c
are, trea
tment,
ata from the N
ational Can
cer Data
Base (N
CD
B) and
other pub
lished data are
survival r
ates.
t least tw
o (2) c
ance
r patien
t enha
ncem
ents o
r impro
veme
nts are
docu
mente
d in a tw
elve-mo
nth
One or more measur
es of qual
ity
are defi
ned for eac
h enhancement/
improvem
ent. Measur
es
to each improvement topic are revi
ewed and evaluated by the Cancer Committee at least
ally. On
e (1) o
r more
meas
ures o
f qua
lity are def
ined f
or eva
luating
practitio
ners c
omp
liance
with
nes.
ty I
mprovement
studi
es may i
nclude:
a. Patie
nt sat
isfac
tion
b. Blood and bl
ood component admi
nistr
ation and
util
izati
on
c. Perfor
mance eval
uations
based on age appr
opriat
e care and compe
tencie
s
d. Medical
Records documenta
tion i
ntra-
disci
plinar
y te
am
on and utilization eval
uation including adverse drug reactions f
. Surgery case
ew
g. Risk managem
ent act
ivit
ies
h. Util
izati
on management
i. Morbidi
ty a
nd mortal
ity
revi
ew (Cancer Confere
nce)
I team res
ults as a
ppro
priate
ty and Responsibi
lit
ies
be a mult
idisc
ipli
nary com
mitt
ee compris
ed of, but
not li
mited t
o,
rese
ntat
ives
from
surg
ery, m
edic
al on
colo
gy, ra
diat
ion
onc
olo
gy, d
iagn
ostic
rad
iolo
gy, p
atho
log
y,
trat
ion, nur
sing, s
ocial s
ervic
es, cancer
regist
ry,
and quali
ty a
ssurance.
The Committee
will
at lea
st quart
erly
. Additi
The Cancer Committ
ee will
be responsi
ble for
establ
ishing
the quali
ty i
mprovement
priori
ties
of the
cancer progr
am. The Committ
ee shall
define qua
lit
y measur
es and guidel
ines base
d on current
national
standar
ds as well
as publi
shed li
terat
ure for
the tr
eatment
of cancer
. The Committ
ee will
monitor
liance
with tre
atmen
t guide
lines an
d rep
ort find
ings a
nd re
comm
ende
d actio
ns to th
e Qu
ality
ement Commit
tee of t
he Medical Cente
r. At l
east t
wo studies
of quali
ty wi
ll be de
fined by
the
Committee
each yea
r. The Commit
tee wil
l annuall
y ass
i-di
scipl
inary
cancer commi
ttee i
s responsi
ble for
both the
governance and
operati
ons of the
Cancer Program.
2. The Cancer Commit
tee is
accountabl
e for t
he qualit
y of pr
ograms and se
rvice
s for ca
ncer pati
ent care
.
The Cancer Commit
tee is
responsi
ble for
the int
egrit
y, i
ntegrat
ion, dev
elopment,
mainte
nance, and
monit
oring of
the Cancer pr
ogram int
erdisc
ipli
nary qual
ity
management pl
an. The Cancer Commit
tee
compli
es with
the Medical
Center'
s conti
nuous quali
ty i
mprovement
plan.
edical Direc
tor, the Prog
ram Ma
nager of the
Onco
logy Prog
ram, and ad
ministrative
ves provide consistent and ongoing leadership in t
he Cancer Prog
ram to ensure the highest
ty t
eaching, r
esearch,
and cli
nical c
are for
the Cancer Progr
am. Reports
are prov
ided to t
he Cancer
e Ca
ncer C
omm
ittee C
hairp
erson
and O
ncolo
gy Pro
gram
Man
ager f
acilitate
, enab
le and
coor
dinate
ogram acti
viti
es with
alli
ed healt
h care prof
essional
s, depart
ment dir
ectors
and hospit
al
ion. Reports are submitted to t
he Cancer Co
tee must
be a sta
nding commit
tee of t
he medical
staff
. The Cancer Commit
tee
membershi
p will
include
multi
disci
plinar
y phy
sici
an members f
rom diagnos
tic and
therapeut
ic speci
alti
es
ied health professionals i
nvolved in the care of cancer pati
ents.
d cancer car
e commit
tee res
ponsibil
iti
es and members
hip composi
tion ar
e defined
in
sed Editi
on.
ensure t
he commit
tee'
s invol
vement i
n defini
ng,
evaluat
ing, and moni
tori
ng qualit
y management
activ
iti
es. The Chair
person wil
l be res
ponsible
for
iviti
es and findings.
ison
Physic
ian
Am
erican
Colle
ge of
Surg
eons
, Com
missio
n on
Can
cer w
ill
hat the
qualit
y ass
urance act
ivit
ies of
the cancer
ncer.
be responsi
ble for
documenti
ng all qua
lit
y management
activ
iti
es of cance
r
committ
ee. The Regist
rar wil
l perf
orm studi
es of qual
ity
designed by
the ACoS Commission on Cancer
roval and gu
idance of the
Canc
er Com
mittee. The su
mmarized re
sults of national ca
re
evaluations w
ill be reported to the C
ancer C
ommittee by the C
ancer R
egistrar.
e Ca
ncer
Co
mmitt
ee w
ill:
aniza
tion an
d Fu
nction
s Ma
nua
l
for the
inform
ation and
line
ation of
duties
and responsi
bili
ties
for progr
ammatic
leaders
hip for
the cancer
program.
nnu
ally defin
e key q
uality pro
cesse
s for imp
rovem
ent in c
once
rt with th
e med
ical ce
nter's Q
uality
Improve
ment D
epartm
ent.
sure th
at all qu
ality impro
veme
nts ac
tivities are
docu
mente
d and
repo
rted to th
e Qu
ality
center on an at least quart
erly basis
.
rdinate edu
cational prog
rams based
on data an
alysis (i.e., two cancer pa
tient enhanc
ements).
ty Monitor
s of the Cancer Committ
ee
ure timely d
iagnosis, to p
romote
appro
priate dia
gnostic p
roced
ures an
d to
priate referrals for treatment of cancers.
w cancer case
present
ing to GHI Cancer
Center wil
l be dis
cussed at
the cancer
conference
.
Each case wil
l be eval
uated for
appropri
ate dia
gnosis,
work-up,
and trea
tment.
If t
here is
a questi
on in the
management of
a case,
a peer re
view for
m will
be generat
ed which outl
ines t
he concerns a
nd
recommendat
ions of t
he cancer conf
erence member
s. The peer
revie
w form is
then for
warded to t
he
Quality
Improv
ement Depart
ment for
action
by the
appropri
ate depar
tment.
The outcome of e
ach acti
on
is repor
ted back t
o the commi
ttee.
In accordance with guidel
ines est
ablished by t
he College of American
Pathologist
s (CAP); and to assure c
ogic
findi
ngs for
"Breast
" and "Prost
ate" ca
ncer ar
e bei
ng revi
ewed and
ed.
report
s are r
eviewed f
Department of
Pathology
in accor
dance with CAP guideli
nes; whic
h lis
ts cri
teri
a that
should be
documented wit
hin the pa
thology
report
. These fi
ndings are
summari
zed quarte
rly
and forwarde
d to the
Department of
Pathology
for cor
recti
ve acti
on, if
requir
ed
In accordance with guidel
ines est
ablished by t
he College of American
Pathologist
s (CAP); and to assure c
ogic
findi
ngs for
"Breast
" and "Prost
ate" ca
ncer ar
e bei
ng revi
ewed and
ed.
report
s are r
eviewed f
Department of
Pathology
in accor
dance with CAP guideli
nes; whic
h lis
ts cri
teri
a that
should be
documented wit
hin the pa
thology
report
. These fi
ndings are
summari
zed quarte
rly
and forwarde
d to the
Department of
Pathology
for cor
recti
ve acti
on, if
requir
ed
nuousl
y str
ive f
or earl
y diagno
sis
, and i
mproved c
ancer c
are and
ival.
improve
ment st
udies wil
l conti
nue to be per
formed.
Site-
specif
ic st
udies ar
e request
ed to suppor
t our
t care or to identify problem
areas that may nee
d to be enh
anced. T
he results of these
studies are
ed among commit
tee member
s, and re
commendati
ons are made f
or furt
her diss
eminati
on of resul
ts or
actions
to be t
aken.
pro
ve th
e con
tinuu
m of
care
for c
anc
er pa
tients
wh
ich sh
ould
ultima
tely
impr
ove p
atien
t surv
ival.
Can
ce
r C
omm
it
te
e h
as
ag
re
ed
to
fo
ll
ow t
he
Nat
io
na
l C
omp
re
he
ns
iv
e Ca
nc
er
ice Guidel
ines,
for the
management of
cancer pat
ient t
hat have be
en diagnosed a
nd/or
treat
ment at
GHI Cancer Center.
Quality
measures
will
be defined
for eva
luati
ng practi
tioner
's
complia
nce
guidelines.
To measure long-te
rm survival
of patients
with malignant t
umors who are
diagnosed and/or rec
eived fir
st course of
treatment at
GHI Cancer Center
ee will
annually
designat
e a sit
e-speci
fic mal
ignancy
. Cancer Regis
try
data wil
l be
util
ized to
measure t
reatment
and survi
val r
ates.
Comparison wi
ll be ma
de to regi
onal and/or
national
publishe
d data.
se stud
ies will b
e pub
lished
in the C
ance
r Pro
gram
's Ann
ual R
epor
t. Finding
s from th
is repo
rt will
be us
ed to e
stablish
future
goals
for pa
tient ca
re impr
ovem
ent.
nda
rd 2
.5: Q
ualit
y Assur
anc
e Sa
mp
le
al
th
Sy
st
em Qu
al
it
y A
ssu
ra
nce
Pl
an -
Hosp
it
al
Canc
er
Pro
gra
ms
ves:
y ass
urance progr
am of the
Hospital
Cancer Program wil
l serv
e to del
ineate
the qual
ity
of
atient care
nt Management
that a
ll pat
ients
have acces
s to consul
tati
ve serv
ices i
n all di
scipl
ines where
ver poss
ible.
2. To assure
that pr
e-tr
eatment
work-up and s
taging ar
e accompli
shed in a t
imely
, cost
-eff
ectiv
e manner
andards.
re that cancer p
atient treatment and
ultimate survival reflect a high stan
dard of pra
ctice and are
ate and national outcomes.
sfaction
ee will
make every
effort
to addres
s the needs
of the pa
tient
s to i
mprove pat
ient
comfort. It is believed that patien
ts with positive attitudes tow
ard their care ha
ve
outcomes.
ee will
stri
ve to as
sure tha
t all
data col
lecte
d withi
n the Tumor Regis
try
is of
the
highest
qualit
y achi
evable i
n order t
o provide
a meaningf
ul databa
se. This
database
is t
he essent
ial
care reviews.
ocial Services
ee will
evaluat
e and access
the tot
al care
of the c
ancer pat
ient,
includi
ng the
bilitative services and soc
ial support
ems will
be evalua
ted on a r
egular bas
is t
o assure t
hat res
ources ar
e appropri
ate.
er Com
mittee
shall re
gularl
y rev
iew and
evalu
ate the
needs o
f the pr
ofessio
nal staf
f.
Educati
onal top
ics shal
l be coo
rdinated
with th
e findin
gs of
the form
al eva
luation
s, attem
pting
to
educational efforts. All edu
cational offerings shall b
e multidisciplinary
and cover the
entirescope of cancer care.
d comm
unity education
plays an importan
t role in the prevention
and treatmen
t of cancer. E
very
will
be made to def
ine the
needs of t
he communit
y and foc
us on prevent
ion, sc
reening,
and
ion activit
ies.
ee shall
be responsi
ble for
ensuring
complianc
e with t
he American Coll
ege of
Surgeon'
s cancer pr
ogram st
andards. All
qualit
y ass
urance funct
ions shal
l be coordi
nated wit
h the tot
al
hospita
l quali
ty a
ssurance pr
ogram.
s shall be prob
lem-focused
, monitoring o
nly those areas w
hich are kn
own o
r suspected
to have
l be pri
orit
ized accor
ding to t
heir pot
ential
impact
on patie
nt care
and outcome,
their
impact
their frequency of occurrence, and thei
r impact on cost-eff
ectiveness.
may include: formal
audit with the pre-
established crit
eria, process revi
ews, evaluations.
ee shall
be responsi
ble for
the ide
ntif
icati
on and analy
sis of
problems
. Outcome
assessme
nts and act
ion impl
ementat
ion shal
l be ref
erred t
o the appropr
iate m
edical
staff
committ
ee or
istrative d
epartm
ent.
valuat
ion of t
he resul
ts of c
orrect
ive act
ions shal
l be the
responsi
bili
ty of
the Cancer Commi
ttee.
st ann
ually, the
Can
cer C
omm
ittee sha
ll evalua
te and
acce
ss the e
ffective
ness o
f the qu
ality
program t
o assure t
hat it
will be
present
ed to th
e Cance
r Com
mittee
and sta
ff.
ital Cancer Pro
gram Patient Car
e Evaluation
Plan
sis, evaluation,
uestionna
+
+
Problem analysis to identify
source of problem
+
+
+
Formulate action plans to correct problem
+
+
+
Recommend implementation
+
+
+
Executive Committee / Administration
+
+
+
Approve or modify a
ction plan
+
+
+
Implement action plan
+
+
+
Follow-up through Cancer Committee quality
monitoring program
y Quali
ty
Assurance Progr
am
with the JKL Health Sys
tem Quality
Assurance Plan, the g
oals of the
QualityAssurance P
lan for the Cancer Reg
istry are as follows:
ivel
y and sy
stemat
icall
y monit
or and eval
uate the
qualit
y and appr
opriat
eness of t
he servi
ces
y the Cance
r Registry
any ar
eas where t
he servi
ces may
be improv
ed
3. To demonstr
ate eff
orts t
oward resol
ution of
identi
fied pr
oblems
sibility
:
rance team com
posed of the Cancer P
rogram Manag
er, a
representative from
the Cancer Reg
istry Staff, and a
physician consultant
appointed by the
hospital cancer com
mittee will reg
ularly plan and con
duct
Quality Assurance
reviews. The Cancer
Program Man
ager has the respon
sibility of
assuring the plan is
implemented
and regularly
reported to hospital adm
inistration
and to the Cancer C
ommittee if
appropriate.
is responsible for identify
ing all patients diag
nosed
treated
for canc
er or Ce
ntral Ne
rvous
Syste
m neo
plasia a
t JKL
The records of these patients
are abstracted with pertinent
data including dem
ographics, cancer id
entification, treatment,
and
subsequent follow-
up entered into the databa
se.
nt Asp
ects
collecte
d by t
he Canc
er Reg
istry i
s used t
o mon
itor the
car of t
he patie
nts
as compared to
national, regional a
nd local statistics.
The data may
also be used to m
onitor need for increase in
cancer services and
administrative d
ecisions regarding
the increase of serv
ices.
The data is also used by
the medical staff a
s a basis for research projects and
developmen
t of materials for pu
blication.
will select the indicator to be
evaluated and co
llect data to assess
s. Data collected m
ay result from
but not be lim
ited to are view o
f the
al recor
d, edit
check
s produ
ced by
the Ca
nsurFac
s softw
are, dia
gnost
ic
disease
listing
s from
the Med
ical Rec
ord Dep
artme
nt, che
cklist
s, log
s, and
reports
r departments.
en pr
oblem
s are id
entified
, the Q
uality A
ssura
nce C
omm
ittee will ta
ke ste
ps to
addr
ess the
prob
lem inc
ludin
g asse
ssmen
t of wh
o or w
hat ne
eds to
be ch
ange
d and
to
ow-
ction:
r an ap
prop
riate len
gth o
f time to a
llow fo
r chan
ge of
the pro
blem,
data
tion wi
ll agai
n be init
iated t
o assess
the eff
ectiv
eness of t
he changes
insti
tuted.
If cha
nges are not
made the pr
oblem wil
l be rea
ssessed.
rvi
ew: Flow of Data
Diagnostic Disease L
isting
+
+
+
+
of Quality
Reporting
Administration
National Cancer D
ata Base
y Management Plan
Committee Responsibilities:
evaluates the annual
goals and objectives
for the clinical, educational,
and
atic activities related to can
cer
•Promotes a c
oordinated, multidisc
iplinary approach to
patient manag
ement
•Ensures that educational
and consultative canc
er conferences cover
all major sites and related
issues
es that
an activ
e suppo
rtive c
are sy
stem
is in pla
ce for p
atients,
famil
ies, an
d staff
anagement
and improv
ement throug
that focus on quality
, access to care, and
outcomes
•Promotes clinical
research
•Supervises the c
ancer registry an
d ensures accurate and tim
ely abstracting,
staging, and
follow-up
reporting
rms q
uality
control
of reg
istry d
ata
usage and reg
ular reporting
es conte
nt of th
e annua
l report
report by Nov
ember 1 of the
following yea
r
•Upholds m
hair/Physician Liaison Re
sponsibilities:
gram activ
ities through the Ca
ncer Comm
ittee
•Oversees the C
ancer Registry
in order to assure m
aintenance of the Com
mission on Can
cer
accreditation
•Relays inform
ation from the C
ommission
on Cancer and the
National Cancer Data B
ase to the
Cancer Com
mittee
•Compares C
ancer Registry
statistics to the National Can
cer Data Base for discrep
ancies and
make ap
propriate changes in
Casefinding procedu
res such as adding
staff physician'
s office
the reg
istry
Cancer Registrar the
preparation and publication
of the Cancer Prog
ram
Report
liance of the Com
mission on Can
cer Standards throug
h the Cancer Com
mittee